Terms of service

Welcome to Aniksan & Co. By accessing or using our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. About Aniksan & Co.

Aniksan & Co. is an independent fashion brand offering made-to-order clothing and related products. Our pieces are designed and produced in India and may be shipped internationally.

2. Made-to-Order Products

Most of our pieces are made-to-order. Production begins after an order is placed.

Because each piece is made specifically for your order:

* Orders cannot be cancelled, modified, or withdrawn once placed.
* Production and dispatch times may vary depending on the product, order volume, fabric availability, and other production circumstances.
* Minor variations in colour, texture, finish, or appearance may occur due to the handmade nature of our products and the characteristics of natural fabrics.
* Product images are intended to represent the item as accurately as possible, but colours may appear slightly different depending on your screen or device.

3. Product Information & Sizing

Customers are responsible for selecting the correct size and providing accurate measurements where required.

Please carefully review our size chart and measurement guide before placing your order. If you require assistance with sizing, please contact us before purchasing.

Aniksan & Co. cannot be held responsible for an incorrect size selected or incorrect measurements provided by the customer.

4. Prices & Payment

All prices displayed on our international website are shown in the applicable currency indicated at checkout.

Prices may change at any time without prior notice. However, changes will not affect orders that have already been successfully placed.

We accept the payment methods displayed at checkout. By submitting payment, you confirm that you are authorised to use the selected payment method.

5. Shipping & Delivery

We ship internationally to the destinations available at checkout.

Estimated production and shipping timelines are provided as guidance and are not guaranteed delivery dates. Delays may occur due to courier operations, customs clearance, weather, holidays, governmental restrictions, or other circumstances outside our control.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier’s terms and processes.

Customers are responsible for providing a complete and accurate shipping address and contact information.

6. Customs Duties, Import Taxes & Charges

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping charges unless specifically stated at checkout.

Aniksan & Co. does not control the customs policies or charges imposed by the destination country.

Customers are responsible for complying with the import regulations applicable in their country.

7. Returns & Exchanges

Our return and exchange policy applies separately to purchases made through our website.

Due to the made-to-order nature of our products, certain items may not be eligible for return or exchange.

Customers should review our Return & Exchange Policy before placing an order.

Nothing in these Terms is intended to exclude any mandatory consumer rights that apply to you under the laws of your country.

8. Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please contact us at hello@aniksanandco.com as soon as possible after delivery.

We may request photographs, videos, packaging information, or other details to assess the issue.

Any resolution will be handled in accordance with our applicable return/exchange policy and applicable consumer laws.

9. Order Acceptance & Refusal

We reserve the right to refuse or cancel an order in circumstances including, but not limited to:

* suspected fraudulent or unauthorised transactions;
* incorrect pricing or product information caused by an error;
* inability to fulfil an order due to circumstances beyond our reasonable control; or
* suspected misuse of our website or policies.

If we cancel an order after payment has been received, the applicable refund will be processed to the original payment method, subject to applicable law.

10. Intellectual Property

All content on this website, including but not limited to our designs, photographs, videos, graphics, logos, text, product names, branding, and website content, belongs to or is licensed to Aniksan & Co. and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or commercially use our content or designs without our prior written permission.

11. Website Use

You agree not to use our website:

* for any unlawful or fraudulent purpose;
* to interfere with the operation or security of the website;
* to attempt to gain unauthorised access to our systems;
* to reproduce or exploit our content without permission; or
* in any manner that could damage Aniksan & Co. or its customers.

12. Third-Party Services

Our website may use third-party services, including payment providers, shipping carriers, analytics services, and other technology providers.

Your use of such services may also be subject to the terms and policies of those third parties.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Aniksan & Co. shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms limits or excludes any liability that cannot legally be limited or excluded under applicable law.

14. Force Majeure

We will not be responsible for delays or failure to fulfil our obligations caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, war, governmental restrictions, strikes, transportation disruptions, customs delays, pandemics, internet or payment-system failures, or other unforeseen circumstances.

15. Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be posted on this website with the revised date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by the laws applicable to Aniksan & Co.’s place of business in India, except where mandatory consumer protection laws in your country provide otherwise.

Any disputes shall be handled in accordance with applicable law and jurisdiction.

17. Contact Us

For questions regarding these Terms of Service, orders, or our policies, please contact:

Aniksan & Co.
Email: hello@aniksanandco.com

By using our website or placing an order, you acknowledge that you have read and agreed to these Terms of Service.